- Staffing: CDS can provide dedicated or non-dedicated customer service support representatives operating on service hours based on business requirements.
- Communication: Many forms of communication are supported: email, chat via popular SMS services, or live customer service representatives via phone
- Information Availability: Web portals and automated reporting can provide many answers and increase self-sufficiency; of course, customer service is always there to answer questions and provide further information.
Customer Care
Efficient. Accurate. Driven by Systems and Rigorous Process.Supportive. Accessible. Blends into your company's infrastructure.
CDS Customer Service provides the right touchpoints to manage your inventory.
See How Data Can Be Accessed
More About Data AccessibilityKey Point of Contact
The CDS customer service group is your key point of contact at CDS and coordinates all requests.